About On Arrival - Live in New Zealand
On Arrival is an award winning ‘end-to-end’ resettlement company, helping new migrants from overseas, and families to live in New Zealand, to settle into their new homes.
On Arrival has a national presence, with 25 consultants throughout New Zealand, able to support our clients’ wide range of needs.
We work alongside you or your company’s HR team using tried and proven systems for the management of your resettlement program, in accordance with our quality control processes covering all stages of the resettlement process including:
- Arrival and Orientation
- Home Search
- School Selection
- Community Orientation
- Spouse and Family Support Services
Where our Corporate clients are able to handle any of these services through their internal Human Resource department, we are happy to work with them to tailor our services to fit their needs and work in harmony with them as an extension of their own HR team.
We aim to make the move for families live in New Zealand as easy and stress free as possible. We take a totally holistic approach to understanding your needs, and we support our clients long after they have moved into their new home. We focus on the needs of you and your family until you are totally self-sufficient.
On Arrival - The Live in New Zealand Team
On Arrival has been in business since 2000, and is New Zealand's leading company in the provision of resettlement services.
The owners of On Arrival, Don and Eve Casagranda have “been there, done that”, having moved to New Zealand from Canada over 27 years ago. This has given us first-hand experience of what it’s like to move to a new country, enabling us to understand a family’s needs at critical points in the resettlement cycle.
Additionally, all of our Resettlement Consultants have gone through an international move themselves, and so have empathy with our clients’ requirements.
Advantage of Using On Arrival
We take a totally holistic approach to our client needs and focus on the resettlement requirements of the whole family, to ensure all of the family members’ individual requirements are addressed.
This is a unique point of difference in On Arrival’s approach to resetttlement. Our program is focussed on understanding our clients' total needs, and we support our clients long after they have moved into their new homes.
We focus on the needs of the clients
until they feel totally self-sufficient.
Awards for Excellence
In recognition of the quality of our client service and of our internal processes, training, support infrastructure, and on-going commitment to improving the lifestyle of our resettlement clients – through both our personal and professional contributions - On Arrival has been judged in the Regional Chamber of Commerce Business Excellence Awards competitions, and was successful in each year we participated:
- Finalist - Best Professional Services, in 2013
- Highly Commended - Best Professional Services 2013
- Winner - Best Professional Services Company, in 2010
- Winner - Best Professional Business, in 2003.
- Finalist - Best Vibrant Business, in 2005.