On Arrival Vision
We make a positive difference to people getting settled in a new city, by delivering incredible customer service and support to meet their needs.
We have an outstanding team that is happy, are recognised as the best there is in resettlement, and are rewarded for their success, in making us the “Must Use” company in international resettlement.
On Arrival Culture
It’s about helping people to be happy and settled in a new city. We recognise the stress associated with leaving your family, friends and lifestyle behind and in trying to re-establish yourself in a new a new city and we are committed to making that transition as easy as possible and becoming a friend you can count on.
It’s about happiness, and being passionate about our services. On Arrival believes in building an excellent team of resettlement consultants who all share the passion, and in providing them with support and recognition to successfully fill our clients’ needs.
It’s about being the best there is in resettlement. Our reputation with our customers, resettled families, and our staff as being ethical, honest, trustworthy, and professional is paramount to our ongoing success.
It’s about being the best family business. We believe On Arrival’s business is one of a growing family, as new consultants join our family and they in turn welcome new migrants, our family grows. We share our friendship and support and continually seek one another’s input on ways to inspire one another and build better client relationships.
It’s about being fairly rewarded for the services we provide. On Arrival continually strives to deliver “over and above” our clients’ expectations by ensuring that their smallest needs are addressed in every detail, and as such they have a happy and rewarding experience, and in turn, our consultants are recognised and rewarded for their success.