Pre-Arrival Support

It’s about understanding people’s specific needs

Through our conversations, and by completing our simple Accommodation and Lifestyle Needs Questionnaires, we profile aspects of your lifestyle, housing, educational, recreational, and individual requirements and expectations.

This enables us to conduct preliminary research for localities, to meet an Individual and Family’s requirements and budget guidelines.

Fully Comprehensive Support

It’s about being the best there is in relocation and resettlement

We recognize the stress associated with leaving your family, friends and lifestyle behind and in trying to re-establish yourself in a new place. 

We are committed to making that transition as easy as possible and becoming a friend you and your people can count on.

Tailored Relocation Support

We focus on the needs of the spouse and family until they are totally self-sufficient.

Our reputation with our corporate clients, resettled families, and our staff as being ethical, honest, trustworthy, and professional is paramount to our ongoing success.

Community Integration

It’s about helping your employees to be happy and settled in New Zealand.

In our experience new arrivals need most support in helping integrate fully into their new home and community.  This is where they often need specific support for shopping, doctor, dental, recreation, and other needs that can be taken for granted in their home city.

Let us guide you

OnArrival supports you
and your family.

Testimonials

Why do they choose us?

It’s about helping people to be happy and settled in a new city.

We recognise the stress associated with leaving your family, friends and lifestyle behind and in trying to re-establish yourself in a new a new city.  We are committed to making that transition as easy as possible and becoming a friend you can count on.

It’s about happiness, and being passionate about our services

On Arrival believes in building an excellent team of resettlement consultants who all share the passion, and in providing them with support and recognition to successfully fill our clients’ needs.

Our People

On Arrival’s services are delivered by local New Zealand consultants, all of whom have gone through an international move themselves, and so have empathy with our clients’ requirements.

It’s about being the best there is in resettlement.

Our reputation with our customers, resettled families, and our staff as being ethical, honest, trustworthy, and professional is paramount to our ongoing success.

Our Culture

On Arrival continually strives to deliver “over and above” our clients’ expectations by ensuring that their smallest needs are addressed in every detail, and as such they have a happy and rewarding experience.

Have questions? Get in Contact.

“My relocation to New Zealand from the US brought along many challenges, but these challenges were quickly eliminated with the superior service of OnArrival.”

— Fabrice Hudry, Country Sales Director, AREVA T&D

“Everything from looking for a house, locating a school for our son, to buying furniture and groceries, Eve was there, guiding, advising, and trying to make our relocation as smooth as she possibly could, even providing temporary household items when our shipping was delayed. I would highly recommend On Arrival’s services to anyone, no matter where they might be moving from.”

— Fernando & Cintra Castellanos, Trinidad & Tobago

My employer enlisted the services of On Arrival to assist with our resettlement from South Africa. As expected, their services have been outstanding and I shudder to think how much more stressful and difficult this move would have been without them.

The single biggest concernon arriving in a new country was not knowing anyone we could call on for help. It was therefore a huge relief to have On arrival taking care of us.

As a result, we are really well settled, we have a home, schools enrolled, know the bus routes, location of doctors, shopping centres and supermarkets, community centre and day care centres.

Thank you On Arrival.

Paul Mathews and Family, South Africa

“We would have no hesitation in recommending the services of Don and Eve Casagranda and On Arrival, as their company, as it is simply the best in its class.”

— Adrian and Lynne Simnett

Since coming to Wellington, On Arrival has been there with support and guidance and has addressed all my resettlement needs over and above my expectations and made me feel llike “Part of their Family.”

Their service sis impecable and their support is incredible.

Marllena Ifrim, Canada